For Members: Policies
Policies and Gym Rules
We have designed these policies in order to provide the best possible membership experience for all of our members.
“No, it doesn’t ever get any easier. You wouldn’t want it to either.”
– Greg Glassman
CLASS ATTENDANCE POLICIES
Sign In Policy:
All members must be signed in by a coach prior to your scheduled class. This includes Prep Course, Group Classes, Open Gym, Personal Training, and any Specialty classes/events.
If a member is late to class, they will need to check in with the coach to make sure they can receive a complete warm up. We typically will extend a 5-15 minute grace period as long as the class is still in the middle of the group warm up, but ultimately it is at the coach’s discretion and safety assessment. This policy is meant to ensure that classes run on schedule and in a super-safe manner.
MEMBERSHIP PLAN RENEWALS, CHANGES AND CANCELLATIONS
Membership plans are paid by monthly automatic electronic payment (credit card, debit card, or automatic checking account draft). Monthly memberships will automatically renew each month at the same payment terms and billing date established at time of enrollment.
All memberships require a minimum of 14 days notice prior to next billing date to assure cancellation of automatic payments. To notify of cancellation, visit the membership request page.
Membership Holds and Account Freezes:
Membership may not be put on hold. Since we do not require long term contracts, members planning an extended leave of absence should cancel membership and reinstate upon return.
Refunds are generally not issued. Exceptions can be made, of course.
KIDS AND DOG POLICY
All children need to be able to sit unattended at the front of the gym. If they require supervision, please have a responsible adult in attendance to supervise them. Children are not allowed on the equipment at any time (to include rings, bumper plates, and boxes), and must be off the gym floor during classes. Please ensure your children do not go upstairs at any time. Please clean up after your children to include any snacks they may want to enjoy during the class. We pride ourselves on keeping a clean and rodent/pest free environment for our members.
Please always ask if it is ok to bring your dog to class, please do not assume it is ok without first seeking permission.
We reserve the right to scale or stop your training session if it is deemed unsafe. This particularly applies to Open Gym.
5280 CrossFit reserves the right to refuse service to anyone for any reason. We reserve the right to cancel a client’s membership at any time for any reason. If your membership is terminated by 5280 CrossFit for any reason; we will refund the balance or remainder of any prepaid, unused membership.